Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Rustad Publishing website, products, and services. By accessing our website, requesting a quote, purchasing services, or otherwise engaging with Rustad Publishing ("we," "us," or "our"), you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use our services.

2. Services Provided

Rustad Publishing provides services including, but not limited to:

• Keyboard programming
• Show control programming
• Rehearsal and practice tracks
• Theatrical and entertainment technology consulting

Specific deliverables, timelines, pricing, and scope are defined in individual agreements, invoices, or written communications.

3. Quotes and Orders

• Quotes are non-binding unless explicitly stated otherwise.
• Pricing and availability are subject to change prior to acceptance.
• A project is considered accepted once payment is received or written confirmation is provided.

4. Payments and Fees

• Payment terms are specified on invoices or written agreements.
• Unless otherwise stated, payments are due prior to delivery of final materials.
• Late payments may result in delayed delivery or suspension of services.
• All fees are non-refundable unless explicitly agreed to in writing.

5. Intellectual Property

6. Client Responsibilities

Clients are responsible for:

• Ensuring they hold proper performance and licensing rights for all productions
• Providing accurate and complete project information
• Maintaining compatible hardware and software environments
• Testing delivered materials prior to live performance

Rustad Publishing is not responsible for failures caused by third-party software, hardware, venue infrastructure, or operator error.

7. Revisions and Changes

• Minor revisions may be included at our discretion.
• Significant scope changes may require additional fees.
• Rustad Publishing reserves the right to decline unreasonable or out-of-scope revision requests.

8. No Warranty

All services and materials are provided "as is" without warranties of any kind, express or implied, including but not limited to:

• Fitness for a particular purpose
• Merchantability
• Error-free operation

Live performance environments inherently involve risk, and Rustad Publishing does not guarantee uninterrupted or fault-free operation.

9. Limitation of Liability

To the fullest extent permitted by law:

• Rustad Publishing shall not be liable for indirect, incidental, consequential, or special damages
• Total liability shall not exceed the amount paid for the specific service giving rise to the claim
• This includes, but is not limited to, lost revenue, show interruptions, or reputational damage.

10. Indemnification

You agree to indemnify and hold harmless Rustad Publishing from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Violation of these Terms
• Violation of third-party rights or licensing agreements

11. Cancellation and Termination

• Either party may terminate services prior to completion with written notice.
• Fees paid are non-refundable for work already performed.
• Rustad Publishing reserves the right to refuse or terminate service for any reason, including misuse or non-payment.

12. Third-Party Services

Our services may integrate with or rely upon third-party platforms, software, or hardware. Rustad Publishing is not responsible for the availability, performance, or policies of third-party providers.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles.

14. Changes to Terms

Rustad Publishing reserves the right to update these Terms at any time. Changes will be effective upon posting to the website. Continued use of our services constitutes acceptance of updated Terms.

15. Contact Information

For questions regarding these Terms, please contact: