Privacy Policy
Last updated: January 1, 2026
1. Introduction
Rustad Publishing ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a quote, purchase services, or otherwise interact with us.
Rustad Publishing provides keyboard programming, show control programming, rehearsal tracks, and related theatrical and entertainment technology services.
2. Information We Collect
We may collect the following categories of information:
a. Personal Information You Provide
When you contact us, request a quote, or purchase services, you may provide:
- Name
- Email address
- Phone number
- Organization or company name
- Billing and payment information
- Show or production details (e.g., title, venue, dates, technical requirements)
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring URLs
This information is collected using cookies or similar technologies for analytics and site functionality.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries and quote requests
- Provide contracted services
- Process payments and invoices
- Communicate regarding projects, updates, or support
- Improve our website, services, and user experience
- Comply with legal and accounting obligations
We do not sell or rent your personal information.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Enable basic site functionality
- Analyze site traffic and usage patterns
- Improve performance and usability
You may disable cookies through your browser settings, though some site features may not function properly.
5. Sharing of Information
We may share your information only in the following circumstances:
- With service providers (e.g., payment processors, hosting providers) strictly as necessary to operate our business
- To comply with legal obligations, court orders, or lawful requests
- To protect the rights, safety, or property of Rustad Publishing or others
All third parties are required to handle your data responsibly and securely.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Maintain business records
- Comply with legal, tax, or accounting requirements
Project-related data may be retained for archival or support purposes unless otherwise requested.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to personal information we hold about you
- Request correction or deletion of your information
- Opt out of non-essential communications
To exercise these rights, contact us using the information below.
9. Children's Privacy
Rustad Publishing does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be reflected by the "Last updated" date above. Continued use of our website or services after changes constitutes acceptance of the revised policy.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Rustad Publishing
Email: legal@rustadpublishing.com
Website: rustadpublishing.com